Useful Links, Contacts

UMR website
UMR provider search
How to access UMR online services

MedImpact website

Optum Bank website

OnLife website (wellness)

The University of Arkansas Health Plan is self-insured and self-funded. UMR is our third party administrator and processes your medical claims. MedImpact is our pharmacy benefit manager and processes your prescription claims.

You have three plans to choose from:  Classic, Premier, and Health Savings. The Point of Service Plan is discontinued after 12-31-2017.  All plans cover a wide range of traditional expenses such as doctor visits, surgical services, pregnancy, emergency room services, hospital stays, mental health services and diagnostic testing. With a goal of assisting you in being healthy, most preventive care performed in-network is covered in full (such as annual physicals, flu shots, cancer screenings and well baby care).

Classic Managed Care Plan, or “Classic”

Classic is the primary plan.  It is similar to an HMO as care can only be provided through in-network providers (exception for emergencies that arise while traveling).  You should have no trouble finding an in-network provider anywhere in the United States as the network is national under UnitedHealthcare.

Premier Plan

This is a “gold” plan with the highest premiums.  But you’ll pay the least out-of-pocket of the three medical options when you receive care from in-network providers.  Benefits are also available out-of-network, although at a lower rate than in-network.

Health Savings Plan

This plan has the lowest premiums.  But until you meet the deductible, you pay for ALL medical expenses yourself. Once you meet the deductible, you share the cost of covered medical and prescription drug expenses with the Plan through coinsurance. This plan includes a Health Savings Account (HSA) – a tax-advantaged account used to pay eligible medical, dental, vision and prescription expenses.  Money in your HSA stays with you year after year, no “use it or lose.”  The HSA belongs to you, which means you can take it with you if you leave the University. Your HSA grows through contributions made by the University and you.  You cannot enroll in this plan if you have other health coverage or are eligible for Medicare.

Which plan?

Refer to the side-by-side comparison chart “At a Glance” Medical Plan Options to help you decide which plan is better for you and your family.  Don’t just look at the premium costs; carefully review the benefits.  Note the savings you enjoy under UAMS SmartCare when you receive your care at UAMS. Also refer to the UA Open Enrollment Decision Guide for scenarios and additional information to help you pick a plan.

 Summary Plan Description (2018 insurance booklet)

Uniform Summary of Benefits and Coverage or “SBC” is a federally required form so you can compare our plans to others.  “Yes-wellness” applies to new employees who enroll after the annual wellness program is offered and to current employees who completed the required wellness steps.

New SBCs for Jan 2018: Classic yes-wellness, Classic no-wellness, Premier yes-wellness, Premier no-wellness, Health Savings Plan  
2018 SBC cover provided to new employees


The University uses a formulary of preferred drugs, although non-formulary drugs may still be covered under the plan but at a higher cost to you.  The full formulary contains a large number of prescription medications; the document below is only a summary of the most often prescribed generic and brand name drugs and the most often prescribed dosage of those drugs covered by the plan.  This list is not all-inclusive and is not a guarantee of coverage as the formulary may change at any time.  Many medications are subject to Prior Authorization review, Quantity Level Limits, or Step Therapy and are restricted to the FDA approved treatment guidelines.  We recommend that members log in to Medimpact to check the coverage for a specific drug and dosage, since the website is more comprehensive and is updated more frequently than this list.

Drug Formulary, Jan 2018

Provider Network

There are many doctors and providers that are in-network throughout the United States.  Please note that in the Little Rock area, the in-network hospitals are UAMS, St. Vincent’s CHI, Arkansas Children’s, Baptist and Arkansas Heart.

UMR network for University of Arkansas employees

Who can I cover?  What does it cost?

You can cover your spouse, as legally recognized by the U.S. Supreme Court. You can also cover your children until they reach their 26th birthday, regardless of their marital, employment or student status. If you wish to cover a disabled adult child, contact our office.

Your premium cost is based on which plan you elect, the percent of time you work and the family members you are covering.


How do I enroll?

New employees may enroll within their first 30 days during their orientation onboarding. There is a waiting period before coverage takes effect. Once you enroll and complete the required forms, coverage takes effect the first of the following month.

Current employees may enroll when the University offers an open enrollment period. However, annual open enrollments are not guaranteed.

If you experience a qualifying event, you may have a special 30-day window to make changes to your coverage.

How do I file a claim?

Show your insurance card to your doctor’s office or pharmacist and they will file the claim for you.  Use manual claim forms only if you did not have your insurance card and had to pay the bill up front.


What else do I need to know?

You may save when you use UAMS physicians, clinics and facilities. The savings under SmartCare will automatically be applied when you get your care at a UAMS SmartCare facility.

After you get your insurance card with your member ID number, visit UMR’s website and register for on-line access.  You can view your claims, print a temporary ID card, and access resources to lead a healthier life.

Other resources:
Maternity Management;  how to save $300
Difference between free preventive visit and other doctor office visits
Medical care while traveling abroad
Pre-Authorization Listing
Nutritional Counseling and Weight Management Program (go to  Forms for required forms)
Diabetes Management Program; free test strips and meters from Abbott
Healthy Heart Program (free meds and blood pressure monitor)
Tobacco-free 4 life program (2 free office visits and Chantix prescription)
Medicare and Your UA Medical Benefits (what happens when you turn 65)
Glossary of Medical Terms

Legal Notices:
Marketplace Notice, Sept 2013 letter explaining how this impacts employees
UA Notice of Nondiscrimination
Medicare Part D Creditable Coverage Letter
UA Notice of Privacy Practices
Children’s Health Insurance Program (CHIP) Premium Assistance


Benefit plan information on these web pages is in a summary format and is not intended to replace actual plan documents. UAMS reserves the right to amend or terminate all or any part of any benefit plan.