This table includes direct links to Organizational Development’s on-demand training in Workday Learning.
If the link takes you to the Microsoft “My Apps” page first, simply click the blue Workday icon to sign in. Then, you will be taken directly to the course page.
| Category | Course Title | Description | Link |
|---|---|---|---|
| Employee Development | A Facilitator’s Guide to Effective Meetings | Unnecessary and unproductive meetings waste significant time in the workplace. Yet we all rely on meetings to communicate and collaborate with our teams, coworkers, and clients regularly. This course provides a guide to effective meetings from the meeting facilitator’s perspective. As a meeting facilitator, you’ll learn about your role and responsibilities, including how to create a meeting agenda, encourage equal participation, keep a meeting on topic, and build consensus or manage conflict in meetings. | Training Link |
| Manager Training | A Manager’s Guide to Resolving Team Conflict | You’d love for your employees to always get along. But the reality is that disagreements happen when you bring together people with different personalities, opinions, and values. As a manager, you need to keep an eye on potential conflicts between employees and help them resolve issues effectively. Otherwise, your team’s morale, productivity, and communication may take a hit. In this course, you’ll learn why conflict happens, common ways people react to conflict, and how to turn workplace disagreements into opportunities for constructive dialogue, change, and new understanding. | Training Link |
| Employee Development | A Participant’s Guide to Effective Meetings | Unnecessary and unproductive meetings waste significant time in the workplace. Yet we all rely on meetings to communicate and collaborate with our teams, coworkers, and clients regularly. This course provides a guide to effective meetings from the participant’s perspective. As a meeting participant, you’ll learn how to speak up in meetings, voice disagreement respectfully, and be a model attendee. | Training Link |
| Manager Training | Becoming the Leader: A Guide for New Managers | As a first-time manager, you likely feel a mixture of excitement and apprehension about your new role. What changes should you expect? How can you build rapport and make a good first impression with your new team? And above all, how can you become an effective leader? This guide will help you transition seamlessly from employee to manager. First, you’ll learn about your new responsibilities and key differences between employee and manager roles. You’ll then explore the first steps every new manager should take, followed by some top tips to help you thrive. Finally, you’ll examine a few common challenges new managers face and how to overcome them. | Training Link |
| Communication Training | Communication Fundamentals | You’re unlikely to see a job description without these words: “Must have excellent communication skills.” But have you ever found yourself wondering what that means—or how to demonstrate you’re a good communicator? In this course, you’ll learn how to define communication, the types of communication we use at work, how to choose the right delivery method for your message, and how to remove barriers so you are understood. | Training Link |
| Employee Development | Countering the Unconscious | Unconscious bias is real! In this training you will learn about different biases, how they affect you and the hiring process but, most importantly, how to combat them. | Training Link |
| Communication Training | DiSC Communication Style Virtual Overview (Part II) | In Part 2, we will cover the workshop content and discuss the DiSC assessment. | Training Link |
| Communication Training | Email, IM, Text Etiquette Training | This training will cover proper professional etiquette for email, IM, and text. | Training Link |
| Manager Training | Leading With Emotional Intelligence | Can you identify your emotions and understand why they’re happening? What about the emotions of others? Are you skilled at spotting and responding to their cues? Those with high emotional intelligence readily recognize their feelings, manage their reactions, and build positive interactions with others. A skill that leads to success inside and outside the office, emotional intelligence is well worth refining. In this course, you’ll first unpack what emotional intelligence is. Then you’ll learn to boost your emotional intelligence skills by strengthening your personal and social competence. | Training Link |
| Communication Training | OD DiSC Communication Style Assessment (Part I) | In Part 1, you will learn how to complete the DiSC assessment. | Training Link |
| Manager Training | 5 Leadership Styles to Influence a Team | In this course, you’ll first learn what a leadership style is. Then, you’ll discover five common leadership styles. Finally, you’ll determine how to choose among and implement your chosen style—or styles. | Training Link |
| Employee Development | 4 Ways to Add Value at Work | This course examines the ways employees can contribute more at work, grow professionally, and add value to their team. In it, you’ll learn the 4 P’s for increasing your contributions at work, along with some tips on how to be a culture add instead of a culture cost. You’ll also explore best practices to ensure that your efforts are recognized—and rewarded. | Training Link |
| Manager Training | A Blueprint for Effective Workplace Leadership | In this course, discover what leadership is and the qualities necessary to be a great leader. Then, learn how to engage and motivate employees in a way that aligns with the company’s vision. Finally, explore five key practices that will make you a better leader. | Training Link |
| Manager Training | A Guide to Managing Remote Teams | This course helps managers transition from in-person to virtual workspaces. Overhaul your management toolkit with targeted techniques for hiring, increasing accountability, improving communication, and keeping remote workers connected. | Training Link |
| Employee Development | 7 Go-to Strategies to Tame Stress | In this course, you’ll learn to tame stress by first understanding the difference between healthy and unhealthy coping strategies. Then, you’ll learn seven effective techniques that can help you relieve stress and regain control. | Training Link |
| Manager Training | A Guide to Navigating Team Dynamics | This course will teach you how to build team dynamics that serve rather than hinder your development by discovering different roles, work styles, and generational differences. You’ll learn to improve collaboration by finding a style that resonates and learning what makes your colleagues tick. | Training Link |
| Employee Development | A Guide to Workplace Professionalism | Here, you’ll learn the basics of professional behavior at work with examples of do’s and don’ts in real-world scenarios. Then, you’ll learn the fundamentals of professional communication, whether through emails, phone calls, or other formal and informal situations. When finished, you’ll understand how to build professionalism into every aspect of your job. | Training Link |
| Employee Development | Training a New Employee in a Peer-to-Peer Relationship | Do you think you might be ready to take on an exciting challenge and share what you know with a new team member? If so, this course is for you. You’ll get the real-world tips and practice you need to knock peer training out of the park. | Training Link |
| Employee Development | Mastering Project Management Frameworks | In this course, you’ll learn what project frameworks are and how they benefit project managers. You’ll also explore specific types of frameworks that are popular in the field. Finally, you’ll learn how to choose the right frameworks for your projects. By the end of the course, you’ll have a better idea of which frameworks can boost your team’s productivity. | Training Link |
| Manager Training | Leading Through Change | In this course, you’ll learn the fundamentals of leading through change. You’ll explore strategies to empower and engage your employees during a time of transition, and discover how to solve common challenges that teams experience when facing a change. | Training Link |
| Communication Training | Customer Service Fundamentals | This course will zero in on the fundamentals of customer service. You’ll learn how customer service impacts a business, how to balance being personable and being professional, and how you can meet and exceed customer expectations. By the end of the course, you’ll have a solid foundation of customer service skills you can put into practice. | Training Link |
| Employee Development | When and How to Involve the Division of People and Culture | In this course, you’ll learn the role of the Department of People and Culture, along with when—and when not—to seek help with an issue. You’ll also get four best practices for approaching DPC. | Training Link |
| Communication Training | How to Work Effectively With Different Communication Styles | Understanding different communication styles is crucial to working together effectively. In this course, you’ll learn four communication styles, how to identify each, and how to adapt your own communication approach. | Training Link |
| Employee Development | How to Get Noticed at Work | In this course, you’ll discover what it means to have visibility at work—and how increasing it can advance your career. You’ll also learn about three of the biggest obstacles to workplace visibility, along with tips to overcome them and get recognized by your boss and peers. | Training Link |
| Manager Training | How to Be an Ethical Leader | In this course, you’ll learn why ethics matter in business and how to create a conscientious culture. Then you’ll get practical tips to help you guide and interact with employees ethically. | Training Link |
| Employee Development | Time Management | In this course, you’ll first learn what effective time management is—and how it helps you juggle competing responsibilities and interests. Then, you’ll learn how to track, analyze, prioritize, and schedule your time so that you can maximize each day. | Training Link |
| Manager Training | How Great Leaders Solve Problems | In this course, you’ll learn the fundamentals of problem prevention, detection, and resolution. You’ll also learn how to solve problems more effectively as a team by communicating effectively, facilitating creative brainstorming, and removing barriers. | Training Link |
| Employee Development | Developing a Growth Mindset | In this course, you’ll first learn about the differences between a fixed mindset versus a growth mindset. You’ll then explore how a growth mindset can benefit you and your team. Finally, uncover specific strategies to develop a growth mindset—and expand your possibilities. | Training Link |
| Employee Development | Problem-Solving Fundamentals | In this course, you’ll start with a five-step problem-solving process anyone can use. Then, you’ll learn some strategies and behaviors to make problem-solving easier. Finally, you’ll get tips for rising above challenges and barriers that will inevitably come your way. | Training Link |
| Employee Development | Driving Your Career | To make sure that you’re heading in the right direction, this course will give you the tools and training you need to drive your professional development. You’ll learn how to conduct a self-assessment, choose a path that best aligns with your needs, and explore various career moves and growth opportunities. Then, you’ll learn how to set attainable career goals, create a specialized plan, and put that plan into action with your manager. | Training Link |
| Manager Training | Effective Feedback Strategies | In this course, you’ll first learn how to prepare for and effectively conduct a feedback meeting. You’ll then discover what to do when an employee reacts poorly and how to respond to other common negative reactions to feedback. | Training Link |
| Employee Development | Communicating Change | In this course, you’ll find out what change communication entails—discovering its basic principles and learning how to put together a communication strategy. Then, you’ll get tips for cultivating better employee buy-in so that all employees are on board as your business takes the next step in its evolution. | Training Link |
| Employee Development | Supercharging Your Career With the Help of a Mentor | In this course, you’ll first discover what mentoring is and how a great mentor can vault your career to the next level. You’ll then learn how to find a mentor and adopt the attitudes and behaviors you need to be a model mentee. | Training Link |
| Employee Engagement | Beating Burnout: Spot the Symptoms and Take Action | In this course, you’ll learn what burnout is and how it negatively impacts your health and performance. You’ll also learn how to spot the warning signs of burnout and reverse its effects. | Training Link |
| Employee Development | Project Management Scheduling | Scheduling out your project is one way to prevent a project from going off the rails—helping you organize tasks, clarify expectations, and alleviate stress. In this course, you’ll learn scheduling basics and discover how to develop an effective project schedule. You’ll also explore specific techniques and strategies you can use to improve your scheduling skills. | Training Link |
| Employee Engagement | Workplace Distractions: How to Avoid Common Time-Wasting Traps | In this course, you’ll learn to think more critically about how you’re using your attention, identify the biggest distractions, and pick up simple tricks to eliminate anything that wastes time. | Training Link |
| Employee Development | Emotional Intelligence | Emotional Intelligence is not just a course; it’s a catalyst for change. Whether you’re striving to enhance your communication skills, navigate complex social dynamics, or simply gain a better understanding of yourself and those around you, this course will equip you with the knowledge and tools to achieve your goals. Join us on this enlightening journey as we embark on a quest to unlock the incredible potential of emotional intelligence and transform the way you interact at the workplace. | Training Link |
| Employee Development | Change Management Fundamentals | In this course, you’ll gain a strong foundational understanding of change management by mastering the basics. First, we’ll define change management, examine the types of organizational change, and uncover best practices for change management. Then, we’ll explore change management models, concentrating on how to overcome common barriers to change. | Training Link |
| Employee Development | The Art of Managing Up | In this course, you’ll explore the answers to these questions by learning the art of “managing up”—making your employee-supervisor relationship the best and most effective it can be. | Training Link |
| Employee Development | The Basics of Managing Stress | In this course, you’ll learn the basics of managing stress. First, you’ll discover what stress is and how your body responds to it. Then, you’ll learn common stress triggers and how to manage them. | Training Link |
| Employee Development | Resolving Workplace Conflict | In this course, we will explore the principles of conflict resolution, effective communication strategies, and the psychology of conflict dynamics. You will gain valuable insights into understanding the root causes of workplace conflicts and develop the skills necessary to address them constructively. | Training Link |
| Manager Training | The Secrets of Skilled Delegation | In this course, you’ll learn why you should delegate, how to do it, how to select the right people for the job, and how to get out of the way so they can complete their assignments. | Training Link |
| Employee Development | Setting Goals That Actually Work | In this course, you’ll learn why the process of setting your goals is just as important as choosing targets that truly matter. You’ll also learn how to set goals that accurately reflect your purpose and find tools you can use to track your progress. In the end, you’ll walk away with a stronger sense of alignment between your vision and the daily habits that will help you conquer your goals in the long run. | Training Link |
| Employee Development | A Guide to Mentoring Others | In this course, you’ll find a complete guide to mentoring others. That includes learning who a mentor is and what they do, the qualities to look for in an ideal mentee, how to lead productive mentoring sessions, and the do’s and don’ts of becoming an effective mentor. You’ll also learn five common challenges in a mentoring relationship along with strategies to overcome each. | Training Link |
| Employee Development | Inclusivity and Accessibility in Healthcare | The purpose of this activity is to improve the patient experience by utilizing the concepts of accessibility and inclusivity. The patient surveys we’ve received show us that we can improve in these areas. This course uses real patient feedback and suggestions from the patient experience team to give recommendations for communication styles, language, and interactions that patient-facing employees can to make all patients feel comfortable, welcomed, and valued when they’re at UAMS. | Training Link |
| Communication Training | Active Listening | The purpose of this activity is to help UAMS employees become better listeners, communicators, and collaborators. We’ll look at the definition of active listening, look at scenarios that might impede your ability to be a great active listener, and learn how to overcome them. | Training Link |
| Employee Development | Health at Every Size | What if there was a different way to look at health and weight management that takes into account all of our diversity, and focuses on helping you feel your best in your own body? Health at Every Size is a movement to rethink healthcare for weight management and uses scientific research to promote new ways of thinking about how we can care for our own bodies and treat others in the healthcare system. | Training Link |
| Employee Development | Integrating Feedback at Work | This course is designed to help you not only understand the significance of feedback but also to equip you with the tools and strategies necessary to effectively integrate this feedback into your work life. If you’re an employee looking to excel at work, this course will provide you with valuable skills to navigate the feedback process, set meaningful goals, and drive your professional growth. | Training Link |
| Manager Training | Empowerment vs. Delegation | In this course, we’ll dive into the differences between delegating and empowering, look at how each are typically used in a team management setting, and what the pros and cons are of each. You’ll also reflect on your own experiences as a team leader, and look back on your experiences with empowerment and delegation. Through this course, we hope to showcase the important research that’s been done in the field of effective management and show how you can implement strategies that help team members become confident, independent, and growth-oriented. | Training Link |
| Employee Development | Setting SMART Goals | Have you ever wondered how you can easily set effective goals for your work and career? SMART Goals might be the answer for you! Check out this quick course to learn more. | Training Link |
| Employee Development | Rural Healthcare in Arkansas | The purpose of this activity is to help healthcare providers understand the complexities of rural healthcare and what it means to deliver excellent healthcare in areas where the infrastructure may not be sufficient. Rural Arkansans face many health inequalities and challenges, and since UAMS has so many regional programs in rural areas of Arkansas and trains healthcare providers to go serve in rural areas, this course can serve as a solid foundation for building knowledge of rural healthcare in Arkansas. | Training Link |
| Employee Development | Women’s Healthcare in Arkansas | This course is designed to provide you with a deep understanding of the healthcare landscape specific to women in the state of Arkansas. Throughout this course, we’ll explore a wide range of topics, from reproductive health and maternal care to women’s access to healthcare services and the unique challenges they face. | Training Link |
| Employee Development | Critical Thinking, Reasoning, & Problem Solving in Healthcare | The purpose of this activity is to delve into the fundamental skills and strategies that healthcare professionals need to enhance their critical thinking, reasoning, and problem-solving capabilities. Whether you’re a seasoned healthcare professional, a student, or someone who’s interested in learning more about applying critical thinking skills to their work, this course is designed to equip you with the tools necessary to make informed decisions, analyze situations with precision, and address challenges effectively. | Training Link |
| Employee Development | UAMS Training Podcast: Cultural Awareness | Welcome to Organizational Development’s podcast training series! In this podcast, we’ll be doing a deep dive into Cultural Awareness and what it means in the workplace, featuring special guest Lauren Dotson Cripps from the Organizational Development department. Learn how to be a more culturally aware person at work and uncover the nuances that shape our multicultural society. | Training Link |