Effective Sept. 1, 2020, AbsenceResources (Formerly FMLASource) was established as the third-party vendor for Family and Medical Leave Act (FMLA) administration for UAMS. Employees are eligible for FMLA when the University of Arkansas System has employed them for at least 12 months and have worked at least 1,250 actual work hours during the previous 12-month period. (Read more about these eligibility requirements on the DOL website, linked here)
To initiate a claim, contact AbsenceResources via one of the following methods:
- Telephone: 833-786-8644
- Smartphone App: Absence Now
- Website: AbsenceResources.com
- Email: absencecenter@absenceresources.com

UAMS Contacts:
- Contact your supervisor to advise them of your need to initiate an FMLA claim.
- Contact the Leave Administrator to discuss your need for a leave of absence or to address any other inquiries.
FMLA Resources for Employees:
- AbsenceResources FAQs
- Access via Mobile Phone
- FMLA Claim Submission Checklist
- Leave Experience
- An Overview of UAMS Time-Off Types
- Communication Touchpoints
- UAMS Administrative Policy | FMLA Policy 4.6.44
FMLA Resources for Managers:
Reporting Intermittent FMLA time-off requirements:
- First, contact your supervisor (or designee) each day to report the absence (full day or hours) missed from your scheduled shift, along with meeting the established departmental call-in requirement.
- Second, contact AbsenceResources each day to report the absence (full day or hours) missed from your scheduled shift. UAMS policy requires a worker to report their time to AbsenceResources within 48 hours. Failure to do so may result in disciplinary action.