SmartCare

UAMS offers a way for our employees and their family members to have substantial savings in health care. Employees who are insured by the University of Arkansas Health Plan, which is administered by UMR, have the opportunity to take advantage of SmartCare.

The deductible under the SmartCare program is reduced by $500.  The out-of-pocket maximum is reduced by an additional $500. Co-pays for primary and specialty care office visits are also reduced, by $15.

One of the best things about SmartCare is that you don’t have to sign up for it. If you come to UAMS for your care and are enrolled in our health plan, you will automatically pay less out of pocket for your healthcare. To better understand your health plan benefits and how they are improved under SmartCare, visit this site to view the insurance presentation used at New Employee Orientation.

You can take advantage of the SmartCare benefits by using UAMS physicians, clinics and facilities. To maximize your UAMS SmartCare benefits you should select a UAMS primary care physician (PCP). You can use our Find a Doctor search to find the right PCP for you (only physicians at UAMS clinics and AHECs are under SmartCare). Even if you choose not to have a UAMS primary care physician, SmartCare benefits also include UAMS specialists.

UAMS employees can schedule appointments via email at smartcare@uams.edu. You also have priority access to appointments through a dedicated appointment line at 501-686-8749.

You maintain the choice of where you want to go for your medical care, but now there’s an extra incentive for coming to UAMS.

Visit the SmartCare Frequently Asked Questions page for more information.

To Make an Appointment

Email smartcare@uams.edu or call 501-686-8749.

For Specific Questions or Concerns

Call 501-686-8749 or email smartcarequestions@uams.edu.

What Do These Mean?

Primary Care Physician is a physician who directly provides or coordinates a range of health care services for a patient. Primary care specialties are family medicine, internal medicine and geriatrics.

Co-pay is $20 for a visit with a UAMS primary care physician, eye exam in the Jones Eye Institute or UAMS outpatient mental health visit. For UAMS specialists, this is $35 per visit. This is the fixed amount you pay for a covered health care service, usually when you receive the service.

Deductible is $250 under SmartCare ($750 starting in 2016).   Once you satisfy your deductible, then you pay coinsurance.

Co-insurance is 20% under SmartCare.  When a UAMS medical service (such as a hospital admission, labs or a procedure performed in your doctor’s office, outpatient surgical procedure) is subject to coinsurance, that means once you satisfy your deductible, you pay 20% of the bill.   This is your share of the costs of a covered health care service.  Insurance picks up the other 80%.

Out-of-pocket maximum is the most you will pay for medical claims covered under our health plan. This provides you a safety net should you have a large medical bill.   The maximum is $500 lower under SmartCare.  It is further lowered if you completed the annual wellness program.