I injured myself on the job, what should I do?
- Immediately notify your supervisor & Complete an Injury and Incident Report (I&I) [Linked here]
- Determine if you need to seek medical attention:
- If yes, contact the Company Nurse Injury Hotline 1-855-339-1893
- If no, you’ve completed the process. No further action is needed.
What should I do WHEN medical treatment IS needed?
After notifying your manager, you MUST call the Company Nurse Injury Hotline at 1-855-339-1893 to generate the Workers’ Compensation claim forms. HR will be notified by email after your claim form is completed.
Where should I go for medical treatment?
Workers on the Main campus should go to Student/Employee Health Services for all non-emergency injuries, blood/body fluid exposures and need sticks that occurred Monday – Friday 7:00 am – 4:30pm.
UAMS Emergency Department will treat any injuries that need emergency care and injuries that occur after hours, nights, weekends, and holidays.
The Company Nurse Injury Hotline may also refer you to the appropriate care facility.
Please go to the designated facilities for workers’ compensation, if you do not use the designated medical facility, workers’ compensation insurance will not cover the injury or illness. UAMS is under “Managed Care”, which means UAMS designates the initial treatment facility for work related injuries.
Do I have to go to UAMS doctors or can I go to my PCP?
The designated treatment facilities are UAMS-Hospital ER, UAMS- Student/Employee Health (SEHS) and UAMS Regional Programs clinics.
Does my supervisor or department HR representative have to complete anything for me?
Signatures are required of the employee and supervisor on the claim forms. The claim form instructions are available online, click here to to access the instructions.
The doctor wrote a prescription for me, what do I do?
The Temporary Prescription Form (TPF) will be provided when you seek treatment at the designated treatment facilities, please email askhr@uams.edu if have not received the TPF form.
What should I do if I receive medical bills at home for an injury I sustained at work?
Make sure you have called the Company Nurse Injury Hotline at 1-855-339-1893 to report the injury/incident and completed the Employee/Student Injury and Incident Report (I & I). Once these steps are complete, contact PECD to submit your medical bills for review. Visit the Workers’ Compensation contact sheet for more information.
Who is responsible for paying my medical bills and can I speak with the person responsible for paying my bills?
Contact PECD directly, visit the contact sheet linked here.
Should every on-the-job injury be reported to the Company Nurse Injury Hotline?
No, only WHEN medical treatment is needed.
What should I do when the doctor takes me off work for my injury?
You are still required to follow your department policy by contacting your department to advise them of your absence. You will also be required to provide documentation to your department from your treating physician.
Will I get paid for the days that I have missed from work?
Workers’ Compensation benefits are not payable for the first seven (7) calendar days missed from work. This does not include the day of the injury. Sick, Holiday, or Vacation time should be used, in this order, for days missed. You must discuss any missed time from work with your supervisor.
What should I do if I am off work for an extended period of time?
Communicate with your supervisor and provide medical documentation to support your absence from work.
Do I qualify for FMLA if I was injured on the job?
Yes, FMLA and Workers’ Compensation run concurrently. Please review the FMLA policy, Administrative Guide 4.6.11 for more information on FMLA. Your manager and/or your People and Culture partner may also be able to provide more guidance on your next steps for making an FMLA Claim. Review the Workers’ Compensation Policy 4.1.08, linked here.
What happens to my medical insurance while I’m out on Workers’ Compensation leave?
You may continue your insurance benefits while off work for your Workers’ Compensation injury. As long as you are in a “pay status”, your premiums will continue to be deducted and UAMS will continue to pay their portion. Once all leave has been exhausted and there are no funds for premiums to be paid, you will be invoiced for the premiums that are due. Failure to pay the premiums by the due date on the invoice may result in the termination of your benefits.
Will the Company Nurse Injury Hotline provide general health care advice?
No! This hotline is only for on-the-job injuries that need medical treatment.
Does the Company Nurse Injury Hotline cover locations outside of UAMS?
Yes! All UAMS employees, regardless of their location, will call this hotline for on-the-job injuries when medical treatment is needed.
Is the Company Nurse Injury Hotline my Workers’ Compensation Insurance?
No! Public Employee Claims Division (PECD) is our third party administrator and is responsible for the claims processing and plan administration.
PECD Email: wc.claims.public.employee.claims@arkansas.gov
UAMS Case Manager: Lorna Potaka-Osborne (501) 603-1665